Welcome to our Customer Service - Questions and Answers


Customer Service – FAQ

All reservations made on allcruisehotels.com are processed through one
of our partners (Booking.com, Viator.com).
Please contact them for customer support and questions you may have.

Lost your confirmation email or need quick answers to the most common
questions? Need full contact information, including phone numbers ?

You will need to go to the website of the partner that handled your booking.
Reach the customer service department, click on the links below.

Customer Service – FAQ

Customer Service

Allcruisehotels.com is an independent agent. All reservations are processed through another agency (Booking.com, Viator.com) and not through allcruisehotels.com

For all customer service enquires please contact them.

Booking.com (hotel reservations)

Customer Support

Booking customer service email: customer.service@booking.com

Viator.com (cruise & airport shuttles, shore excursions, city tours & sightseeing)

Customer Support

Expedia.com (cruises, flights and car rentals)

Customer Service Portal


If you have a specific question

Booking.com (hotel reservations)

Booking Frequently Asked Questions (FAQ)

Viator.com (cruise & airport shuttles, shore excurions, city tours & sightseeing)

Viator Frequently Asked Questions (FAQ)

Expedia.com (cruises, flights and car rentals)

Expedia Customer Service Portal

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